Amira supervises a legal recovery team who handles high volumes of caseloads for several industries. Assisting several of the firm’s major clients with the recovery of volume business-to-business debts, Amira is responsible for the initial set-up of new projects, outlining and building workflows, setting up reporting, and managing the various teams who handle the files.
Creating a strong rapport with all clients, Amira cements relationships by offering realistic and solution-focused advice which clients value. She takes a tenacious approach to resolve matters for the client as early as possible to avoid debt ageing and incurring costs. She is also adept at safeguarding a client’s reputation while ensuring the recovery of debts. To achieve optimal performance, and in turn, substantial recoveries, Amira advocates knowledge and experience sharing across her team to make sure case handling is cohesive and consistent across the board. Her team is also highly disciplined and motivated thanks to the unparalleled work ethic Amira has instilled.